INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the exact product as shown in the picture. We take great care to ensure that our product images accurately represent the item you'll be receiving.

Where can I view my sales receipt?

To view your sales receipt, please log in to your account on our website. Once logged in, navigate to the 'Order History' or 'My Account' section. There, you should find a list of your recent purchases, and you can click on the specific order to view and download your sales receipt. If you encounter any difficulties, feel free to let us know, and we'll be happy to assist you further.

How can I return an item?

We understand that circumstances may change. To initiate a return, please follow these steps:

  1. Log in to your account on our website.
  2. Navigate to the 'Order History' or 'My Account' section.
  3. Locate the order containing the item you wish to return.
  4. Click on the 'Return' or 'Refund' option and follow the provided instructions.

If you checked out as a guest or encounter any issues, please contact our customer support at info@memo206.com. We're here to assist you throughout the return process. 

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